Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.
Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.
At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future.
We are leaders of the general insurance broking and underwriting industry, and we lead from the front.
About the opportunity
The Digital Marketing Coordinator is responsible for executing the digital strategy of Steadfast Group to support business return expectations, communicate the value and relevance of core products and services to Steadfast broker network via digital channels, and support the delivery of digital projects via our digital technology stack - from initial conception to final delivery.
As the key liaison between stakeholders, designers, developers, and the project team, you will ensure the successful delivery of digital project outcomes.
This role will be responsible for overseeing marketing technology including managing our website CMS, social media governance, email marketing platform, data tracking and SEO platforms. This role will span across multiple brands and will work closely with internal stakeholders to achieve business outcomes.
Responsibilities
Assist the Digital Marketing Manager to implement measurable and focused digital marketing strategies.
Drive strong engagement with Steadfast Network Brokers marketing team.
Provide support on websites and intranets, including identifying opportunities for UX design enhancements, content management, setting up website experimentation and personalisation, conducting A/B tests, triaging platform issue resolution and reporting.
Work with all data analytics platforms such as Google Analytics, Google Ads, Google Search Console, Google Tag Manager, Facebook Business Manager etc.
Working closely with agency partners.
Collaborate with cross-functional departments and team members.
Skills and Knowledge
At least three years’ experience in digital marketing.
Excellent organisational skills, attention to detail and ability to prioritise effectively.
Intermediate skills in content management systems, email platforms and a basic understanding of a wide range of digital marketing technologies.
Strong people skills and ability to confidently build relationships and present and report to stakeholders.
Solid time management skills and ability to manage a diverse portfolio of stakeholders.
Experience in digital marketing, preferably in a coordinator or similar role.
Proficiency with website CMS platforms (e.g., WordPress, Shopify).
Familiarity with email marketing platforms (e.g., MailChimp, HubSpot)
Familiarity with digital marketing tools (e.g., Google Analytics).
Extremely high attention to detail.
Benefits
As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:
About us
Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture.
We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.
We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.
We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.
To apply
We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au
We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.