eCommerce Reporting & Analysis Lead

Job no: 943776
Work type: Permanent / Full time
Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

• Exciting, permanent opportunity in our eCommerce Planning Team
• Be a part of a fast-paced, collaborative team
• Flexible hybrid role – Docklands based office & the comfort of your own home

Myer is looking for an eCommerce Reporting & Analysis Lead (known as eCommerce Planning Lead in our organisation) to take ownership of our reporting suite and help drive smarter decision-making across the business. This role will design, build, and automate KPI reports and dashboards that provide clear insights into performance, enabling leaders to make data-driven strategic choices. Responsible for solving complex business problems and can translate numbers into meaningful stories that influence business outcomes.

About the role:

• Design, build, and maintain eCommerce KPI reports and dashboards that provide accurate and timely performance insights.
• Automate reporting processes to improve efficiency and enable self-service access to data for stakeholders.
• Extract, transform, and analyse data from multiple sources (including SQL databases) to support decision-making.
• Monitor and interpret eCommerce performance metrics, highlighting trends, risks, and opportunities for growth.
• Collaborate with cross-functional teams to understand business needs and deliver actionable insights that guide strategic and operational priorities.

About you:

• Strong capability in working with and manipulating data, with advanced Excel.
• SQL experience (data extraction and querying) – highly desirable
• Experience using reporting and data visualization tools (such as GA4, MicroStrategy, or Looker)
• Ability to automate reports and build intuitive dashboards that enable self-service insights.
• Solid understanding of eCommerce KPIs, performance metrics, and digital analytics
• Strong analytical mindset, with attention to detail and problem-solving ability
• Excellent communication skills, with the ability to translate complex data into clear, actionable insights.
• Experience working in a fast-paced, cross-functional environment (ideally retail or eCommerce)
• Relevant tertiary qualification in Business Analytics, Data Science, eCommerce, or a related field (or equivalent practical experience)
• Minimum 2 years’ experience in a reporting, data analyst, or eCommerce analytics role

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 12 Sep 2025 AUS Eastern Standard Time