Ecommerce Sales Manager

We are seeking an experienced Ecommerce Sales Manager to oversee and grow our relationships with key Australian ecommerce partners, including Amazon and leading independent ecommerce retailers (Centrecom, Scorptec, Mwave, etc.). The ideal candidate will be responsible for engaging with partners, driving sales, optimizing product listings, managing promotions, and ensuring smooth operations across all partner platforms.  This role will manage the Australian DTC store (netgear.com.au). This role also manages the Australian distributors for Home networking and Mobiles business units.

Key Responsibilities:

1.  Partner Relationship Management:   

   - Serve as the primary point of contact for key ecommerce partners in Australia.  

   - Build and maintain strong relationships with partner vendor/category segment managers.  

   - Negotiate terms, promotions, and marketing opportunities to maximize sales.  

2.  Sales Growth & Performance Optimization:   

   - Develop and execute strategies to increase revenue and market share across partner platforms.  

   - Monitor sales performance, analyze trends, and implement corrective actions.  

   - Optimize product listings (SEO, content, imagery) to improve conversion rates.  

3.  Inventory & Order Management:   

   - Coordinate with supply chain and logistics teams to ensure stock availability.  

   - Monitor inventory levels and prevent stockouts or overstock situations.  

   - Resolve order fulfillment issues in collaboration with operations teams.  

4.  Promotions & Marketing Coordination:   

   - Plan and execute promotional campaigns (discounts, bundles, and marketplace deals).  

   - Work with marketing teams to align digital marketing efforts (Sponsored Ads, email campaigns).  

   - Track ROI on promotions and adjust strategies accordingly.  

5.  Data Analysis & Reporting:   

   - Generate regular reports on sales performance, competitor activity, and marketplace trends.  

   - Use analytics tools (Amazon Seller Central, Google Analytics, etc.) to derive insights.  

   - Provide recommendations based on data to improve performance.  

6.      Management of Distribution:

-          Coordinate with distributors to maintain stock availability.

-          Place orders promptly to avoid stockouts.

-          Develop strategies with distributors to enhance delivery performance and customer satisfaction.

7.  Compliance & Operational Excellence:   

   - Ensure compliance with partner policies (pricing, listing, and shipping requirements).  

   - Resolve disputes, chargebacks, and customer service issues in collaboration with support teams.  

8.      VAR Sales

-          Oversee sales for HN and Mobiles

-          Seek projects and opportunities for HN and Mobiles

-          Monitor competition and create effective strategies

   Qualifications & Skills:   

-  Experience:  10+ years in ecommerce account management, marketplace management, or digital sales.  

-  Industry Knowledge:  Familiarity with Australian ecommerce platforms (Amazon AU, Centrecom, Scorptec, etc.).  

-  Analytical Skills:  Proficiency in MS Excel, MS Powerpoint, Google Analytics, and marketplace reporting tools.  

-  Negotiation & Communication:  Strong interpersonal skills to manage partner relationships.  

-  Organizational Skills:  Ability to manage multiple accounts and prioritize tasks effectively.  

   Preferred Qualifications:   

- Experience with Amazon Vendor/Seller Central, and other marketplace portals.  

- Knowledge of PPC advertising (Amazon Sponsored Products, Google Ads).  

- Understanding of retail/distribution models in the Australian market.  

Company Statement/Values:  

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.  

We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. 

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. 

NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines