Digital Account Manager

Are you ready to be a big part of something big? 

At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to offer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small, small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve and we’re not afraid to take bold steps to get there.

This role sits within our Sales team, which partners closely with dealerships and automotive businesses to help them grow and succeed through tailored advertising and digital solutions. The team is highly client‑focused and relationship‑driven, working collaboratively with dealer management to understand their business needs and provide best‑practice advice across our products and services.

Our Sales teams are full of talented individuals who partner with our customers – whether that be dealerships, agencies, automotive manufacturers, corporates or finance and insurance companies. They’re passionate about ensuring we remain a market leader, providing best in class services and offering tailored solutions to our clients and customers. We have multiple sales teams who look after different client bases, so there are plenty of opportunities to move teams and learn something new if you’re wanting to broaden your skillset.

We embrace hybrid working combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing.

What’s on offer

• Recognition as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer.
• A highly engaged, collaborative team where you’ll learn from exceptional talent.
• 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender-affirming care leave.
• Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health.

What you’ll be doing

This is your opportunity to join carsales in the role of Digital Account Manager. In this client‑facing field role, you are responsible for proactively building business relationships with key dealer management, which in turn results in building ongoing partner relationships. These relationships enable you to develop a clear understanding of your clients’ businesses, their needs and objectives, leading to effective best‑practice advice and solution sales across carsales’ products and services.

• Act as the key point of contact for a portfolio of dealer clients, primarily across Brisbane North and the Sunshine Coast.
• Spend time out in the field meeting with clients regularly to discuss new opportunities, products, performance results, market insights, and any additional support they require as carsales dealer clients.
• Take a strategic, data‑led approach to all client meetings and interactions.
• Gather and analyse compelling data, insights, and results to create engaging presentations that help uncover digital needs and growth opportunities for clients’ businesses.
• Drive sales and revenue growth by working collaboratively with other Account Managers and internal stakeholders to deliver proactive solutions that help clients take their digital business to the next level.

What we are looking for

• Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
• Extensive sales experience and a track record of meeting targets, ideally in a similar Account Management role.
• A good understanding of digital media and/or the auto industry will be highly advantageous.
• A positive and articulate communicator who can build sustainable relationships with internal and external stakeholders and deliver engaging presentations to a variety of audiences.
• Demonstrated experience using data and taking an analytical approach in client meetings.

We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make a difference, we’d love to hear from you.

A few other things we want you to know...

• As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
• If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
• We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
• We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
• Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come join us - because every role plays a vital part in our journey toward something big!