Ecommerce UI/UX Designer | Tapestry | Coach and Kate Spade ANZ

About Us:

Make a Lasting Impression. Join Tapestry, the first New York-based house of modern luxury lifestyle brands. A role at Tapestry is built on hard work, determination and a genuine passion for what you do. At Tapestry, you are part of a global house of brands such as Coach and Kate Spade, that is built around our shared values of optimism, innovation and inclusivity. We believe anyone from anywhere can have the best idea, and with creativity and perseverance, anything is possible.

Primary Purpose:

Reporting to the Ecommerce Manager, Tapestry ANZ, you will be responsible for designing and optimising key onsite experiences that support ecommerce performance and customer conversion across the Coach and Kate Spade websites in Australia and New Zealand. This includes delivering best‑in‑class UX/UI design, optimising key shopping journeys, and enhancing site performance across our branded websites and select third‑party marketplaces.

Your skills and attributes:

• Maintain and optimise the day‑to‑day user experience and interface quality across Coach and Kate Spade websites, ensuring pages are visually consistent, intuitive, and optimised for conversion.
• Continuously optimise homepage, campaign landing pages, PLPs and PDPs to improve discoverability, product understanding, and conversion outcomes.
• Analyse onsite behaviour using Quantum Metric (session replays, heatmaps, error detection, journey analysis) to identify friction points and propose UX/UI improvements.
• Maintain and develop component libraries, templates, and reusable design elements within Amplience to support a scalable design system.
• Elevate product presentation by designing improved product templates, information structures, image displays, and feature sections that support engagement and conversion
• Conduct regular UX-focused UAT and end‑to‑end testing of website developments to validate interaction behaviour, layout accuracy and responsiveness

About you:

• Bachelor’s Degree in Marketing, Business, Design, or a related discipline preferred
• At least 2 years of relevant experience in eCommerce, digital experience design, UX/UI or digital marketing.
• Strong communication skills with the ability to explain design decisions to both creative and non‑design stakeholders
• Confident team player able to work effectively at all levels of the organisation.
• Capable of managing multiple design and content projects simultaneously while maintaining high attention to detail
• Comfortable working in a fast‑paced environment, with flexibility to adapt to shifting business and brand priorities.

Benefits and Perks:

• Ongoing training and development opportunities within Tapestry ANZ
• A supportive, inclusive, and collaborative team culture
• Generous employee discounts across Coach and Kate Spade products!
• Social events and much more!